Go to FW Memberships → Tools. The Overview shows the health of each tool; open one from the menu.
System Status #
Your WordPress, WooCommerce, PHP and database versions and a list of checks. Start here when something looks wrong.
Import / Export #
- Export CSV – members, memberships and more.
- Import CSV – choose a file and tick Dry run first: every row is checked and nothing changes. Optionally send the welcome e-mail to each new membership.
- Export Settings (JSON) and Restore Settings – your current settings are saved first, so you can Undo last restore.
- Download Full Backup (ZIP) – contains member e-mails; store it somewhere private.
Database Tools #
Table checks, cleanup and a troubleshooter. Reset Plugin Data can reset settings only, or everything – type RESET to confirm. Take a backup first.
Membership & Access #
- Recalculate Now – recomputes every membership status from its dates.
- Rebuild Access – rebuilds member roles and access.
- Rule Debugger – pick a page or product and a member (blank = guest) and click Check Access to see exactly which rule allows or blocks it.
Scheduled Tasks and Cron Jobs #
Every background job with its next and last run. Use Run Now to run one immediately. Cron Jobs shows how to set up a real server cron – see Renewals and scheduled tasks.
Diagnostics and Audit Log #
Diagnostics covers debug logging, caches and connection tests. The Audit Log is covered in Audit log and personal data.
💡 Tip: The Rule Debugger is the quickest way to answer “why can’t this member see that page?”.
